What is the difference between toughened and laminated glass? +
Toughened glass is heat-treated to be four to five times stronger than standard glass. When it breaks, it shatters into small, relatively harmless granules rather than sharp shards. Laminated glass has a plastic interlayer that holds the glass together when broken — the pane cracks but stays in the frame. Laminated is typically used for security, while toughened is required by building regulations in doors and low-level windows.
What is the difference between boarding up and glass replacement? +
Boarding up is a temporary security measure using plywood or OSB board to cover a broken window or door opening. It is done immediately to protect your property from weather and intruders. Glass replacement is the permanent fix — your glazier will measure up, order the correct glass specification, and fit it once it arrives. Most glaziers offer both services and will deduct the board-up cost from the replacement price.
Can storm damage to windows be repaired? +
Storm-damaged windows can usually be repaired by replacing the broken panes rather than the entire window frame. If the frame itself is damaged or warped, a full window replacement may be needed. Contact your home insurer promptly — storm damage is typically covered under buildings insurance. An emergency glazier can board up immediately and then assess whether repair or replacement is the best option.
Is a cracked window an emergency? +
A cracked window is not always an immediate emergency, but it should be dealt with promptly. Cracks weaken the glass and can spread rapidly, especially in cold weather when temperature changes cause the glass to expand and contract. If the crack compromises security or there is a risk of the glass falling out, treat it as urgent and call an emergency glazier.
Can you replace just the glass in a double glazed window? +
Yes, in most cases the sealed double glazing unit can be replaced without changing the frame — this is called a 'unit swap' and costs significantly less than a full window replacement. The glazier removes the beading, takes out the failed unit, and fits a new sealed unit into the existing frame. This is the standard repair for misted, condensation-filled, or cracked double glazing.
What should I do if my window is smashed during a break-in in Ely? +
First, make sure it is safe to enter your property and call the police to report the break-in — you will need a crime reference number for your insurance claim. Do not touch or clear up broken glass until the police have attended if possible. Call an emergency glazier in Ely to board up the opening immediately, then arrange permanent glass replacement. Take photographs of all damage before any clean-up for your insurer.